Lighting Shipping & Returns

 SHIPPING & rETURNS

Clear timelines. Worry-free worldwide delivery.


Complimentary Worldwide Shipping

Free international shipping and applicable import duties are included with every order.


Handling & Preparation

Before Dispatch
Handling Time
01
Order Processing & Fulfillment Order confirmation, fulfillment preparation, and production scheduling.
02
Production & Quality Inspection Product production, structural inspection, lighting performance testing, and final quality verification.
Total Handling Time 3–12 business days

Larger sizes and handcrafted alabaster pieces may require the full preparation period due to their scale and detailed craftsmanship. Each natural Spanish alabaster element is individually worked and finished by hand, which may require additional preparation time.


Shipping & Customs

Worry-Free Customs
Free Express Shipping
· DHL, UPS & FedEx
Delivery After Dispatch 7–9 business days
Estimated Total Timeline Order placed → Delivered in 10–21 business days Handling & Preparation + Customs Processing + Express Shipping
No Additional Taxes, Duties, or Customs Fees

L&B manages customs clearance and covers all applicable import taxes, duties, and customs fees. No additional payment is required upon or after delivery.

* All preparation and delivery timelines are estimates in business days. Delivery timelines may vary due to carrier schedules, customs processing, or local conditions.


Returns & Exchanges

We stand behind every piece we design and curate.

  • Returns are accepted within 14 days of delivery
  • Items must be unused, uninstalled, and in original condition

For full eligibility details and instructions, please visit our dedicated Returns Policy page.


Exceptional design deserves thoughtful care.

Thoughtfully designed and curated, carefully delivered, and supported with sincerity.

L&B